About - Employment

Interested in joining the True Results team?

Below are the positions currently available in our company. Please fill out the form below and someone will get back to you if the position sought is still available and you meet the necessary requirements.

Positions currently available:

Bariatric NP/PA + view more detail

Call Center Representative + view more detail

Locations: Dallas

Job Description:

The American Institute of Gastric Banding (AIGB) group of surgical facilities is the #1 Gastric Banding network in the world! AIGB is a network of physicians, healthcare professionals, surgical centers, support resources and aftercare specialists dedicated to getting your life back on track. AIGB surgeons have performed more procedures than any group in the United States.

This position is responsible for responding to inbound calls and making outbound follow-up calls to potential patients. Representatives will present information and answer questions regarding the Lap-Band surgical procedure. Representatives will ensure that callers receive timely, courteous and high quality customer service.

Professionally answer telephone and internet inquiries to qualify prospective candidates, determine the manner in which they learned about AIGB and/or our affiliates. Serve as the prospect’s advocate and advisor by guiding them through the educational and preoperative process.
Schedule prospective candidate for preoperative appointment or a seminar presentation based on the comfort and awareness level of the caller
Collect marketing, healthcare and finance information as directed by management
Reminder telephone calls for seminar attendance and preoperative appointments prior to the date of the seminar or preoperative appointment
Follow-up with prospects missing seminars or appointment immediately after the missed seminar or appointment and reschedule as appropriate
Perform other duties as directed by management
70% of the time taking inbound calls
20% of the time making outbound follow-up calls
10% performing administrative duties

Preferred skills:

2 or more years working in a call center environment preferably in a soft sales or reservation setting capacity
2 or more years of Customer service experience
Working knowledge of MS Office (Word, and Excel specifically)

Requirements include:

High school diploma or equivalent

Must be flexible for scheduling any hours, days, nights, holidays, and weekends

Steady job history

Excellent communication skills including the ability to speak, read and write fluently in English

Basic computer skills

Ability to sit in front of a PC monitor for extended periods of time

If you have call center experience, a strong work ethic, excellent communication skills, and a desire to work in a dynamic environment that is the 1st step in helping change lives, we’d love to hear from you!

Interested candidates must be flexible to work any schedule from 7:00am to 8:00pm including weekends. Training hours may differ from your actual shift hours, so schedule flexibility is extremely important.

Starting salary is $12.50 per hour and you will be eligible to also earn performance-based incentives.

We offer a comprehensive benefits package including medical, dental, vision and life insurance after 30 days of employment.

To apply to join our team, please send your resume to tcaptain@aigb.com

All qualified candidates will be required to complete a background check and pass a drug screen.

Drug Free, EOE, M/F, D/V

Medical Assistant + view more detail

Locations: Atlanta

Job Description:

Department:
Clinical Services

Function:
The Medical Assistant is responsible for assisting nursing staff in the efficient care of the patient in Pre-Op, PACU, and Fill Center.

Responsible for understanding, supporting, and implementing the philosophy and policies of the Surgery Center of Richardson (SCOR).

Assists in the maintenance of a safe and clean working environment.

Provides safe, effective delivery of age specific patient care in compliance with standards outlined in the facility procedure manual, as well as regulations set forth by the company, state and federal agencies.

Job Duties Include:
The Medical Assistant will be responsible for the performance of all of the duties listed. The distribution of effort between the duties listed can be expected to vary according to the need and to individual assignments, under the supervision of a Registered Nurse or Licensed Nurse Practitioner:

1. Demonstrates applicable knowledge of policies and procedures related to the Medical Assistant.
2. Takes vital signs and weight for all fill and unfilled patients with appropriate documentation; may assist RN in Pre-Op and PACU in taking vital signs as directed.
3. Appropriately reports to RN any vital signs outside of established limits, as set by the RN or Physician.
4. Correctly positions fill patients in preparation for fluoroscopy.
5. Prepares supplies for fills/unfills.
6. Can back-up receptionist in checking in fill patients.
7. Faxes a copy of fill record to primary physician''s office.
8. Assists in maintaining a neat, orderly, and well stocked assigned area.
9. Utilizes supplies in a cost effective and efficient manner.
10. Assists, as directed by RN, with transporting patients to radiology for barium swallows or, upon discharge, escorts patient to transportation.
11. Assists in maintaining a clean environment by changing linens on stretchers or treatment tables while disinfecting appropriately and cleaning other spills as needed.
12. Maintains a safe environment for self, patients, and staff by utilizing proper body mechanics, and following universal infection control precautions and cleaning procedures under OSHA regulation.
13. Reports any significant observations, information or change in patient condition to Registered Nurse or Physician.
14. Performs or assists in the performance of all emergency operational procedures, including the evacuation of patients in the event of fire and/or disaster.
15. Actively participates, as directed, in the care, routine cleaning, and use of equipment.
16. Assists in CQI projects with the health care team.
17. Reports all equipment, supply problems, new or unusual incidents, information, and complaints appropriately and according to policy to supervisor.
18. Communicates effectively with physicians, supervisor, co-workers, patients, and families.
19. Actively participates in facility staff meetings and in-services. 20. Cooperates/assists the Director of Nursing in staff scheduling, including rotation, to ensure adequate coverage.
21. Assumes responsibility and utilizes opportunities for personal and professional growth.
22. Promotes, supports, and adheres to all policies outlined in the Employee Handbook.
23. Acts as a resource person for other staff members within their scope of practice.
24. Performs additional duties and is responsible for specific projects that are assigned according to ability and experience, by the Director of Nursing.

Machines, Equipment & Work Aids:
Responsible for maintaining a working knowledge of all ancillary and emergency equipment utilized in the facility such as: computer, sphygmomanometer, glucometers, scale, electronic thermometers, IV infusion pump, code cart, suction machine, and oxygen administration equipment.

Work Traits:

Aptitudes:
1. Ability to communicate clearly and concisely both orally and in writing.
2. Ability to listen and respond in an understanding manner.
3. Ability to express ideas effectively to supervisors, physicians, and other staff members.
4. Ability to foster an environment of cooperation, collaboration, and teamwork.
5. Ability to work independently.
6. Ability to recognize and deal with priorities of need.
7. Ability to maintain confidentiality.

Temperaments:
1. Ability to motivate other team members.
2. Ability to relate to people in a manner which instills confidence and establishes rapport.
3. Flexibility to adjust to changing conditions and demands of the job.
4. Ability to make sound decisions in a timely manner.
5. Ability to remain calm, interpret data and conditions as presented, and to provide solutions under stress.

Physical Demands & Working Conditions:
1. Moderately active work involving lifting and carrying; walking and standing for approximately 50% of time.
2. Frequently assists in moving patients with and without assistance, some of whom will weigh greater than 250 lbs.
2. Talking and listening to communicate ideas or requirements to individual staff members.
3. Visual acuity to prepare and read written material accurately.
4. Audio acuity to listen attentively and accurately.
5. Ability to push, pull, mobilize (with assistance of wheels, carts, and other equipment) approximately 200 lbs.
6. Ability to work overtime as needed to complete general responsibilities.
7. Full use of all extremities with hand dexterity.
8. Frequent stooping, bending, crouching at the knees and waist (downward and forward).

Note: Reasonable accommodations will be made as necessary if an individual cannot meet the above requirements.

Environmental Conditions:
Exposure to potentially hazardous/infectious materials include:
bloodborne pathogens, communicable diseases, sharp instruments and contaminated equipment, chemicals listed in the MSDS Manual, frequent contact with fumes, odors, mists and liquids, and radiation.

Minimum Qualifications:
1. High school diploma or equivalent.
2. Education in physical sciences and/or training in laboratory techniques preferred.
3. Certification preferred.
4. 1 year direct patient care experience preferred.
5. Valid CPR healthcare certification required.
6. Valid driver''s license and insurance, if travel by car needed for company business.
7. Computer knowledge desirable.

Job Relationships:
Supervised by Director of Nursing, Registered Professional Nurse

Interaction with other direct care staff, as well as support staff, physicians, and the management team.

Patient Advocate + view more detail

Locations: Austin, Fort Worth, Phoenix, San Antonio

Job Description:

Position/Title:
Lap Band Advocate

Industry:
Healthcare

Function:
Sales

Hiring Company Description:
About True Results:
True Results Weight Loss for Good brought to you by the American Institute of Gastric Banding is the #1 Gastric Banding network in the world.

Approved by the FDA in June 2001, the LAP-BAND? System procedure is the newest and only adjustable and completely reversible surgical treatment for morbid obesity in the United States. It induces weight-loss by reducing the capacity of the stomach which restricts the amount of food that can be consumed. Since its clinical introduction in 1993, more than 300,000 LAP-BAND System procedures have been performed around the world. AIGB is an Equal Employment Opportunity/Affirmative Action Employer.

Job Abstract:
Lap Band Advocate:
The Lap Band Advocate will provide direct patient support and point of contact for patients assigned to them.

Position Responsibilities:
True Results is looking for candidates with aggressive inside sales experience. This person should be highly self motivated and energetic.

Responsibilities:
The Lap Band Advocate will provide direct patient support and be the point of contact for patients assigned to them and perform the following duties:
* Assist patient with acquiring financing/insurance benefits
* Point of contact to patient for assistance through the process
* Would attend local seminars or expositions to meet prospective patients and generate community awareness
* Conduct local seminars to meet prospective patients
* Knowledge of the True Results program and Lap-Band system
* Inquire both in person and by telephone to ensure proper follow-up before and after surgery
* Assist in collection and analysis of Lap-Band clinical data
* Coordinate organizational resources for seminars
* Participate in providing input and guidance for patients before and after surgery
* Work with the appointed surgery center Team as necessary to determine and develop effective outcomes for patients pre/post operatively
* Coordinate with clinical providers and staff to determine healthcare needs of the lap-band patient
* Monitor, coordinate, and update tracking systems

Requirements:
This highly motivated, organized and energetic individual will possess either a Bachelor’s degree and/or 3-5 years of customer service, sales, or patient care work experience. Excellent interpersonal skills and ability to work with a diverse population are a must. A desire to work in a fun, fast-paced and dynamic environment, couple with the ability to be a strait, cross-functional thinker with a strong communication skills is needed. Ideal candidate will have life experience, passion, and knowledge of the Lap Band Procedure.

Benefits:
In return for your hard work and dedication, we offer an excellent salary, bonus plan, and a comprehensive benefits package including medical, dental, vision and life insurance after 30 days of employment. www.trueresults.com/employment

Drug Free, EOE, M/F, D/V

Primary Care Physician Sales Representative + view more detail

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