Do you have what it takes to be with the-best-of-the-best? Do you thrive on helping people truly change their lives? Do you need the ability to earn a competitive hourly rate and additional unlimited incentive without cold calling? True Results, the nation’s #1 LAP-BAND® Provider, is seeking talented Patient Service Center Representative to join our outstanding team at True Results in Richardson, Texas.
We are transforming the LAP-BAND® Industry and we dominate the marketplace with our customer centric approach to quality healthcare. True Results offers you the opportunity to excel in a performance-driven, fast-paced, and competitive atmosphere; the chance to be surrounded by peers and leaders that inspire, motivate, and a corporate philosophy that encourages ideas from all employees.
Responsibilities:
- Respond to and qualify all Incoming phone inquires and web inquires from prospective patients that desire more information about the LAP-BAND® Procedure and our program
- Educate prospects on LAP-BAND® Program and continue to next steps
- Aggressively conduct outbound calls to existing data base, approximately 60% of time will be spent on outbound calling will be to secure appointments and confirm appointments.
- Answer incoming calls promptly, courteously, and within established performance standards and criteria
- Demonstrate the ability to navigate through multiple computer systems and work in a structured environment
- Achieve monthly quotas by booking prospects patient into seminars and individual education sessions
Required Skills/Experience:
- 1-2 years of solid sales and phone background
- Must be flexible for days, nights, and weekend shifts
- Excellent written and verbal communications skills
- Working knowledge of MS Office (Word and Excel specifically)
- High energy, self-motivated, success driven, positive attitude
- Possess strong and clear understandable telephone voice and ability to interpret information
- Ability to multi-task, prioritize, and manage time effectively
- LAP-BAND® Experience a plus!
Benefits and Compensation:
This is a full-time position, full benefits including medical, dental and vision after 30 days of employment. Paid Time Off (PTO) after 90 days of employment. Aggressive incentive plan for top producers.
Top Closers have choices. What about the company?
The American Institute of Gastric Banding (AIGB) is an industry-leading network of physicians, healthcare professionals, surgical and diagnostic centers, support resources and aftercare specialists, dedicated to the comprehensive treatment and care of our LAP-BAND® surgery patients. Our comprehensive program is branded to consumers as True Results.
AIGB specializes in LAP-BAND® surgery, an FDA-approved weight-loss surgery available to overweight and obese individuals. AIGB also provides a comprehensive, multi-disciplinary aftercare program to ensure the success of our LAP-BAND® patients.
Our LAP-BAND® surgeons have performed more than 14,000 LAP-BAND® procedures with a safety record that is one of the best in the industry. Our first location, the Surgery Center of Richardson, was the first day-surgery center in the United States to receive certification as an American College of Surgeons Level 3 Accredited Bariatric Center. This state-of-the-art facility is specially designed, equipped and staffed to meet the unique needs of our Bariatric patients.
AIGB is committed to improving the health of each patient. The LAP-BAND® procedure has been proven to reduce weight-related health complications such as Type-2 diabetes, hypertension, sleep apnea and high cholesterol. From before the procedure to surgery and through to follow-up care, AIGB professionals guide patients through every step necessary to ensure weight loss — and good health — for life.
Please send your resume to fatima.mamdani@aigb.com
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